When it comes to actual work, it is not enough to turn the other cheek and say, ‘we want to trust our employees to achieve their numbers – that’s all that matters. How they do it is entirely up to them.’ In the recent past, many managers managed by presenteeism in the office as a proxy for knowing that people working and now that the environment has changed, now managers have no choice but to rely on employees choosing to work efficiently.
However, it is incumbent on the employer, not the employees’ to find a way through. At a time of crisis business leaders should set the tone, the direction and provide guidance rather than abdicate their responsibility and handover the responsibility of achieving successful business outcomes to the employees of the organization under the illusion of trust.